Pricing
Free covers 1 Location and the first 30 visible feedbacks per calendar month. Guests can keep submitting; over-cap feedback is stored, hidden from the Free dashboard and stats, then unlocked after Pro. Pro is €15/month/Location or €149/year/Location with a 30-day free trial, no credit card to start. Cancel any time.
Free
forever, no credit card
€0
- Ratings and trend
- First 30 visible feedbacks/month
- Over-cap feedback stored for Pro unlock
- Direct guest categories
- 1 Location included
- Unlimited QR codes and tables
- Guest submissions stay open after the cap
- EU hosting, GDPR by design
Pro
or €149/year per Location, 30 days free
€15 / month
- Everything in Free
- All stored feedback visible and counted in stats
- 1 Location included; extra Locations use the same per-Location price
- AI summaries
- AI category filters
- Recurring themes and priorities
- Weekly report by email
- Email alerts on critical feedback
- Email support
With vs. without TapTell
| Feature | With TapTell | Without TapTell |
|---|---|---|
| Honest guest feedback | Anonymous, specific, actionable | "Everything was great, thanks." |
| Catching unhappy guests | Email alert within seconds (Pro) | A public one‑star review days later |
| Noticing patterns | Weekly AI summary (Pro) | Gut feeling and anecdotes |
| Guest effort | About a minute, no app | A full review on a third‑party site |
| Cost | Free for 1 Location, or Pro from €15/month/Location | Lost regulars |
What's included in detail
Free covers the workflow that replaces "everything was great". Pro adds the AI layer on top — summaries, priorities and alerts.
Free — the basics
- First 30 visible feedbacks per Location each calendar month
- Additional guest feedback is stored and unlocked with Pro
- Direct guest categories (no AI)
- Trend chart over time
- 1 Location included
- No credit card, no time limit
Pro — the AI layer
- AI summary per feedback
- AI category filters
- Recurring themes and priorities
- Weekly report by email
- Instant alerts on critical feedback
QR codes & placement
- Unlimited QR codes
- Print-ready PDF export
- Per-table or per-area labels
- Placement on tables, table tents or bill folders
- Optional receipt footer (POS permitting)
Trial & billing
- Free plan requires no credit card
- 30 days free on Pro, no credit card to start
- Monthly billing at €15/Location or yearly billing at €149/Location
- 1 Location included in Pro; extra Locations use the same per-Location price
- Plan and payment settings are managed on Web and desktop
- Mobile apps focus on feedback, plan status, and day-to-day use
- Cancel anytime