Ask them at the table and you will always hear "everything was great". The honest answers only come out when nobody is watching.
TapTell puts a small QR code at the table — on a sticker, a table tent, or the bill folder. Guests share what they really think in about a minute — anonymous, specific, and something you can actually act on.
Public beta
Public beta on every platform.
Start quickly in the Web app, check feedback on the go, or use TapTell in a dedicated desktop window. All apps are now available as beta.
Public beta available on Web, mobile, and desktop.
2 / 5
4 min ago · Table 12
"The pasta was sadly overcooked, and the bill took forever."
Dead simple
QR at the table, ~1 min per rating
Free cap
1 Location, 30 visible feedbacks/month
Pro per Location
Monthly or yearly plan
The steak was dry, the service was slow, the table felt forgotten. Then the waiter walks up, smiles, and asks how everything was. The polite answer is always the same: "Lovely, thank you." Your guests leave — and quietly never come back.
"Everything was great, thanks."
Now the QR code on the table asks the same question — without a face, without pressure. Guests answer honestly because nothing they say gets traced back to them. You finally see the patterns: the cold starter, the tired lunch menu, the one waiter everyone loves.
"The pasta was overcooked and the second round of drinks took forever."
Three steps from table to insight. Guests don't download anything; you don't install hardware.
Put it on a sticker, a small table tent, or the bill folder. Many modern POS systems can also add it to the receipt footer. We generate and manage the codes either way.
One quick tap, a star rating, optional comment. No login, no app, no personal data — about a minute total.
Feedback lands in your dashboard with trends and a visible feed. Free shows the first 30 feedbacks per Location each month; Pro unlocks every stored response and adds AI category filters plus critical low-rating email alerts.
TapTell is built for owners and managers who want to improve the room — not operate yet another complicated dashboard.
Guests answer truthfully because they stay anonymous. No accounts, no tracking, no personal data collected.
With Pro, get weekly summaries, recurring themes, sentiment and concrete suggestions.
Generate and print QR codes per table. Swap, reprint, or retire codes whenever the room changes.
With Pro, one‑ and two-star ratings can land in your inbox in seconds.
Filter the feedback list by time range and star rating. Pro adds AI category filters on top.
No cookies, no login for guests, no personal data. IP addresses are hashed and never stored.
TapTell works on Web, mobile, and desktop, so you can check feedback wherever the day happens.
Web
Start quickly in any modern browser.
iOS & Android
Check feedback and plan status on phone or tablet.
Desktop
Use TapTell in a dedicated app on macOS, Windows, or Linux.
Free covers 1 Location and 30 visible feedbacks per month. Guests can keep submitting after the cap; those responses are stored and unlock as soon as you move to Pro.
€0
forever, no credit card
€15
/ month / Location or €149/year
30 days free, no credit card
A few answers up front — the rest is on the FAQ page.
Face‑to‑face, guests avoid conflict — nobody wants to tell a smiling waiter the steak was bad. A QR code removes the social pressure: no eye contact, no staff standing there, no chance anyone will tie the answer back to them. Research on customer feedback consistently shows honesty goes up sharply when feedback is anonymous.
No. A small sticker, a table tent, or the bill folder is enough. If your POS supports a custom receipt footer, you can add the QR there too. Guests scan with the phone they already have.
Free covers 1 Location and the first 30 visible feedbacks per calendar month. Guests can still submit after that; the extra responses are stored and hidden until Pro. Pro is €15 per month per Location or €149 per year per Location, unlocks all stored feedback, and adds summaries, AI category filters, priorities and alerts. 30 days free on Pro, no credit card required to start.
Write us directly — we usually reply within a working day. [email protected]
Direct line to the founder
No phone trees, no ticketing system. One email, usually a personal reply the same working day.
